{"id":12422,"date":"2021-07-18T21:14:09","date_gmt":"2021-07-18T19:14:09","guid":{"rendered":"https:\/\/www.digitalcook.ch\/en\/?page_id=12422"},"modified":"2021-07-23T17:10:10","modified_gmt":"2021-07-23T15:10:10","slug":"servicenow-platform-automate-and-accelerate-workload","status":"publish","type":"page","link":"https:\/\/www.digitalcook.ch\/en\/servicenow-platform-automate-and-accelerate-workload\/","title":{"rendered":"Service Now"},"content":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1610534080008{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 110px !important;background-color: #f8f8f8 !important;}&#8221; el_class=&#8221;overflow-visible&#8221;][vc_row][vc_column css_animation=&#8221;bottom-to-top&#8221;][vc_custom_heading text=&#8221;ServiceNow Platform:<br \/>\nAutomate and Accelerate Workload&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%231f306e|line_height:48px&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;heading-h1 letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626634889797{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\">ServiceNow is a platform that was created in 2004. Its main office is in Santa Clara, California, in the United States. It is a platform that provides cloud-based solutions for enterprises.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\"> There is a wide range of available solutions that aim to define, structure, automate, and manage services. Service management solutions include incident management, problem management, change management, request management, and cost management.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\">Furthermore, ServiceNow provides other service management solutions such as IT, facilities, HR, service catalogs, and field service management solutions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\"> ServiceNow also offers IT operations management solutions such as service mapping, delivery, and assurance solutions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\">In addition, it offers business management solutions that include project portfolio suite, financial management, performance analytics, and vendor performance management.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\"> Moreover, its solutions involve governance, risk, and compliance management solutions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center; color: black;\"><span style=\"font-weight: 400;\">ServiceNow has a diversified set of services that cover application development services and customer support services.<br \/>\n<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1610534080008{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 110px !important;background-color: #f8f8f8 !important;}&#8221; el_class=&#8221;overflow-visible&#8221;][vc_row][vc_column css_animation=&#8221;bottom-to-top&#8221;][vc_custom_heading text=&#8221;Let\u2019s get started !<br \/>\nRequest a call back from our experts now&#8221; font_container=&#8221;tag:h3|font_size:25px|text_align:center|color:%231f306e|line_height:35px&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;heading-h1 letter-spacing-0&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1611430365279{margin-top: 40px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1611430122759{margin-bottom: 40px !important;}&#8221;]\r<!-- fancy-text-box -->\r<div class=\"rt-fancy-text-box element-three  rt908214107 \" ><div class=\"holder matchHeight  vc_custom_1618404938206\"><div class=\"icon\"><i class=\"icofont icofont-job-search\"><\/i> <\/div><div class=\"heading\"><p class=\"title\">Let\u2019s talk about your project<\/p><\/div><\/div><\/div>\r<!-- fancy-text-box -->\r\r<!-- radiantthemes-custom-button -->\r<div class=\"radiantthemes-custom-button hover-style-one rt21434254  font-weight-bold\"  data-button-direction=\"center\" data-button-fullwidth=\"false\" ><a style=\" color: #ffffff; line-height: 23px; font-size: 16px;\" class=\"radiantthemes-custom-button-main  vc_custom_1616582161488\" href=\"https:\/\/www.digitalcook.ch\/en\/contact\/\"  title=\"CONTACTEZ-NOUS\" target=\"_self\"><div class=\"placeholder\">Contact us<\/div><\/a><\/div>\r<!-- radiantthemes-custom-button -->\r[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]\r<!-- fancy-text-box -->\r<div class=\"rt-fancy-text-box element-three  rt2070797287 \" ><div class=\"holder matchHeight  vc_custom_1618404952191\"><div class=\"icon\"><i class=\"icofont icofont-businesswoman\"><\/i> <\/div><div class=\"heading\"><p class=\"title\">Join our team<\/p><\/div><\/div><\/div>\r<!-- fancy-text-box -->\r\r<!-- radiantthemes-custom-button -->\r<div class=\"radiantthemes-custom-button hover-style-one rt1005695217  font-weight-bold\"  data-button-direction=\"center\" data-button-fullwidth=\"false\" ><a style=\" color: #ffffff; line-height: 23px; font-size: 16px;\" class=\"radiantthemes-custom-button-main  vc_custom_1618393574949\" href=\"https:\/\/www.digitalcook.ch\/en\/join-us\/\"  title=\"\" target=\"_self\"><div class=\"placeholder\">Join us<\/div><\/a><\/div>\r<!-- radiantthemes-custom-button -->\r[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631418298{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1623146432593{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 300px !important;padding-right: 0px !important;padding-bottom: 460px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/Service-Delivery-Management.webp?id=12303) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;][\/vc_column][vc_column css=&#8221;.vc_custom_1626631414675{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_custom_heading text=&#8221;The ServiceNow Platform\u2019s Distinguished Products&#8221; font_container=&#8221;tag:h2|font_size:35px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626634971852{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626634986443{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">ServiceNow has three essential facets: The Nonstop Cloud, the Now Platform, and the Cloud services. <\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;The Nonstop Cloud&#8221; font_container=&#8221;tag:h3|font_size:25px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635002660{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635023102{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The Nonstop Cloud refers to ServiceNow\u2019s Cloud infrastructure. It is active and available 24\/7 for customers. With the Nonstop Cloud Platform, client instances can not be taken down for any reason.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> In addition, it offers customization and upgrades services so customers can tailor ServiceNow cloud services to fit their business\u2019s specific needs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> The Nonstop Cloud Platform is highly secure and compliant with global regulations.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> Additionally, the Nonstop Cloud Platform is highly scalable; it offers customer instance redundancy within data centers in all locations. <\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631500246{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1623147257086{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 300px !important;padding-right: 0px !important;padding-bottom: 220px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/solid-foundation-DigitalCook-1.webp?id=12305) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;order-two&#8221;][\/vc_column][vc_column css=&#8221;.vc_custom_1528345038629{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;The Now Platform&#8221; font_container=&#8221;tag:h3|font_size:25px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635040874{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635597060{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The Now Platform is an unconventional solution that utilizes original capabilities and reusable elements of the ServiceNow platform.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> The Now Platform is based on a single data model to ensure that there are no data silos. It is used for building advanced and accelerated applications. Each element runs directly on the Now Platform.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> The Now Platform boosts proactive service through its Real-time notifications and service catalogs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> It structures and organizes workflow since work can easily be assigned, managed, and prioritized by several groups and within different departments.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"><br \/>\nThe Now Platform offers various ServiceNow web services. The following list includes some of them:<br \/>\n<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"color: black;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workflow management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Framework for automated testing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Configuring the management database<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Knowledge Base management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Edge encryption<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An engine that enables intelligent automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance analytics and reporting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service catalog and creator<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscription organization and management<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: black; font-weight: 400;\">There are other tools and technologies available through the Now platform. They offer ServiceNow users further customization and management features.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631568250{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1623147527215{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 300px !important;padding-right: 0px !important;padding-bottom: 360px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/Full-transparency.webp?id=12307) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;][\/vc_column][vc_column css=&#8221;.vc_custom_1626631557816{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_custom_heading text=&#8221;ServiceNow Cloud Services&#8221; font_container=&#8221;tag:h3|font_size:25px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635137634{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635613365{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The Cloud services make up a fundamental aspect of the ServiceNow platform. There can be grouped into five categories: IT, HR, Customer Service, Business Apps, and Security.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">Offerings for each category differ. These are the main components of each group:<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;ServiceNow Cloud Service: IT&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635234732{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635287932{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">There are numerous subcategories within the IT management feature. They are IT Operations Management, IT Service Management, and IT Business Management. <\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"color: black;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IT Operations Management consists of tools such as cloud management, event management, service mapping, orchestration, and operational intelligence.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IT Service Management contains several features, which are: Cost management, incident, and problem management, benchmarks, service catalog, service level management, survey, and assessment, change and release management, configuration management database, request management, knowledge management, asset management.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IT Business Management encompasses a range of key business aspects such as cost transparency, performance analytics, project portfolio management, demand management, application portfolio management, resource management, financial planning and reporting, agile development, and software asset management.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631664500{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1623147956069{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 300px !important;padding-right: 0px !important;padding-bottom: 280px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/Optimise-for-Quality.webp?id=12309) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][\/vc_column][vc_column css=&#8221;.vc_custom_1626631660589{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;ServiceNow Cloud Service: HR&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635301778{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635340813{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The ServiceNow HR tools enable businesses to develop customized portals for the team\u2019s usage that are tailored to your company culture. <\/span><span style=\"font-weight: 400;\">The HR tools allow the integration of HR information and all the operations related to ticket management.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">Through the employee service center portal, employees can track their ticket\u2019s progress, add it to the knowledge center, and include all the relevant information in the process.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> ServiceNow HR tools can enhance user satisfaction and reduce caseloads thanks to the accessibility of the employee service center.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> Additionally, they enable the assessment of relevant and updated HR information as well as communicate primary information across different groups when needed.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631825660{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1623148335504{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 300px !important;padding-right: 0px !important;padding-bottom: 230px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/Detailed-Onboarding.webp?id=12311) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;][\/vc_column][vc_column css=&#8221;.vc_custom_1626631821480{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_custom_heading text=&#8221;Customer Service&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635376655{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635402206{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The Field Service Management tools enable the creation of integrated and proactive customer service.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> It includes features such as the drag-and-drop interface that allows users to match a technician\u2019s skills and graphic location to adequate tasks.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> In addition, they can review the available inventory for better management of customer inquiries.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> Customer service tools can also be connected to those in other departments, helping users with the identification and resolution of emerging issues.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> As a result, costs are reduced, and customer satisfaction is guaranteed.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving&#8221; css=&#8221;.vc_custom_1626631814388{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f7f8 !important;background-position: 0 0;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1626698647339{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 500px !important;padding-right: 0px !important;padding-bottom: 200px !important;padding-left: 0px !important;background-image: url(https:\/\/www.digitalcook.ch\/en\/wp-content\/uploads\/2021\/06\/Implement-ITSM-Processes.webp?id=12150) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][\/vc_column][vc_column css=&#8221;.vc_custom_1626631809736{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 90px !important;padding-right: 75px !important;padding-bottom: 90px !important;padding-left: 75px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_custom_heading text=&#8221;Business Apps&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635421147{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635441774{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">ServiceNow\u2019s business apps streamline business applications development through the usage of agile development, testing, project tracking and management, and deployment.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> This aspect encourages connectivity by unifying the development process and linking the app to other relevant activities across the platform.<br \/>\n<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Security&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:left|line_height:45px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1626635453383{margin-top: 15px !important;margin-bottom: 0px !important;}&#8221; el_class=&#8221;letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626635469400{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">ServiceNow security features allow customers to fix any vulnerabilities in their systems, detect threats and prevent them. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">In addition, they enable responding to incidents quickly and easily. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">The ServiceNow security risk, governance, and compliance capabilities allow users to upgrade their safety and security measures across the entire platform.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; 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We have acquired deep knowledge and expertise of the ServiceNow platform. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">As a result, we can support you with navigating through its various functionalities in the best way.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\"> Our experts can help you with aspects such as applying branding to the platform, task management, database management, application development support, processing automation through workflow, running basic reports, and multiple other components. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">At DigitalCook Switzerland, our mission is to provide you with the necessary help to enhance your performance and improve your productivity. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: black; text-align: left;\"><span style=\"font-weight: 400;\">Entrust our specialists at DigitalCook Switzerland to assist you with conducting your operations in the most optimal way.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1610534080008{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 110px !important;background-color: #f8f8f8 !important;}&#8221; el_class=&#8221;overflow-visible&#8221;][vc_row][vc_column css_animation=&#8221;bottom-to-top&#8221;][vc_custom_heading text=&#8221;ServiceNow Platform: Automate and Accelerate Workload&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%231f306e|line_height:48px&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;heading-h1 letter-spacing-0&#8243;][vc_column_text css=&#8221;.vc_custom_1626634889797{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;] ServiceNow is a platform that was created in 2004. Its main office is in Santa Clara, California, in the United States. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8922,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ServiceNow Platform: Automate and Accelerate Workload<\/title>\n<meta name=\"description\" content=\"ServiceNow Platform: Automate and Accelerate Workload. 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